Contact routing checklist
Use Contact for mixed or unclear requests. If the inquiry already has product, quantity, sample or packaging details, the dedicated RFQ, sample and OEM paths usually get a cleaner response.
Buyer should prepare
- Main purpose: quote, sample, OEM packaging, catalog/spec or general support
- Product family, category page, SKU page or accessory kit involved
- Destination market, buyer role and expected timeline
- Any claim, document or compatibility wording that needs review
OpenRyd will review
- Whether the message should be handled as RFQ, sample support, OEM or catalog/spec request
- What missing information will block pricing or sample review
- Whether the request needs manual claim, document or market review
- Which follow-up page gives the buyer the clearest next step
Best next path
- Use RFQ for price, quantity and order planning
- Use sample support for physical review before bulk order
- Use OEM/private-label for logo, packaging and barcode details
OpenRyd is inquiry based. Pricing, samples, OEM packaging, compliance wording, waterproof, anti-theft, compatibility and product-claim details remain pending until the exact SKU, sample, document and target market are reviewed.